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Warranties

147 Carter Dairy Rd., Hot Springs, AR, 71913. 501-525-0000

SuperDuty Inc.

Super Duty Inc. has a limited lifetime warranty on the welding and design of their custom built docks for as long as you own your home.  This limited warranty is in accordance with guidelines that your dock never be changed or modified and that all changes or modifications be done by Super Duty, Inc. with their sanction. Any modifications, remodels, additions or alterations not done by Super Duty, Inc. will make your warranty null and void. Any additions of accessories, such as heavy dock lockers, furniture, sling lifts, or other lifts installed and not authorized by Super Duty, Inc. with their approval and recommendations will make your warranty null and void. Any modifications made by any other contractor, electrician, or handyman must be authorized and approved by Super Duty, Inc., and if it in any way modifies the support and structure to add undue weight or stress on the dock flotation and sub-structure of your dock it will void the warranty. Super Duty Inc. is not responsible for any damages incurred by the customer, boating mishaps that occur, acts of nature such as high winds or flooding conditions, or the irregular lake fluctuations that occur when the drawdown effects are in force. Rapid water falls and rises are beyond the control of Super Duty, Inc, and damages caused by this are not under warranty. It is the customer’s responsibility to safeguard his or her dock to assure that undue stress is not sustained to the structure of the dock. Super Duty, Inc’s floating docks are meant to float, and if the dock rests on an uneven lakebed, this puts a bind on the integrity of the frame and welds. If the dock is not pushed out during drawdown and the dock left to rest on the lakebed this will void your warranty. Rapid water level fluctuations which cause your dock to “hang-up” are beyond the control of Super Duty, Inc., and damages incurred during these situations will not be covered under warranty. The Super Duty, Inc. warranty does not cover natural wear and tear and depreciation of material over time. For example, Super Duty, Inc. does not guarantee the decking and paint on your dock to last the lifetime of your dock frame as natural wear from weather and human use is assured. There are, however, warranties from the manufacturers of the decking and paint and roofing materials. If you have questions on their, call us for the phone number of the supplier of those products which were used to manufacture your specific dock. Super Duty, Inc. stands behind the use of the best quality product and if Super Duty, Inc. determines that the materials used were substandard Super Duty, Inc. will correct the situation for a period of ONE YEAR. Super Duty, Inc. does not warranty second party products they sell wherein their own warranties will apply. (Super Duty Docks are manufactured in Hot Springs, AR) Super Duty, Inc. has chosen to sell products from manufacturers who stand behind their quality goods and services.

                                                                 
H. What this warranty does not cover:
This warranty does not cover the Tide Manager System*, aluminum support beam systems, bunk systems, keel deflection systems, pwc and turret winch cubes, airlift pumps and hoses, or wear plate systems for floatplane docks (which are considered replaceable parts), or items manufactured by other companies, such as dock boxes, fenders, lift ladders, boarding steps, winches, winch line or hook, combination locks or cables. However, Jet Dock Systems, Inc. will assign all available manufacturers warranties on such items. Jet Dock Systems, Inc will also (i) extend a 90-day warranty on the Tide Manager, (ii) a 10 year warranty on the aluminum support beams, (iii) a 1 year warranty on the airlift pump and hoses, (iv) a 5 year warranty on the wear plates for floatplane docks; (v) a one year warranty on winch cubes, bunk systems and keel deflection systems; all upon the terms and subject to the conditions set forth in this warranty. In addition, this warranty does not cover installation, commercial use, defects resulting from accidents, damage while in transit to our service location, or damage resulting from alterations, misuse or abuse, lack of proper maintenance, extreme tides, storms, or other acts of God, unauthorized repair or modification of the product, affixing of any attachment not provided with the product, or other failure to follow the Owner’s Manual.

*The term “systems” also includes applicable hardware, brackets, lines, attachment, sleeves and any other component associated with that system.

This warranty is the only one we will give you on your Jet Dock Systems, Inc. product, and it sets forth all our responsibilities regarding your Jet Dock Systems, Inc. product. There are no other express warranties.

I. State law rights:
This warranty gives you specific legal rights, and you may also have other rights, which vary, from State to State.

ShoreMaster

Fifteen-Five-Two year Limited Warranty.

ShoreMaster, Inc., warrants all ShoreMaster brand docks and lifts purchased new by the original owner to be free from defects in the aluminum structure and welds for a period of 15 years. A five year warranty applies to canopy vinyl and polyethylene floats. A two-year warranty covers the remaining components of these products (excluding components and options which carry their own manufacturer’s warranty, wherein that warranty will apply).  ShoreMaster will, at it’s option, repair or replace, without charge, or allow credit for any such goods found on examination by ShoreMaster to be defective under normal use and service, provided ShoreMaster is promptly notified in writing upon discovery of such defects. The buyer’s remedies with respect to defective goods shall be exclusively limited as above provided and in no event shall ShoreMaster or its dealers be liable for incidental or consequential damages of any nature. All repair work must be done by a registered ShoreMaster dealer. This warranty does not cover damage caused by improper use, installation, overloading, accident, neglect or harmful alterations or repairs made by others., damage by snow or ice, severe weather conditions or Acts of God.  (ShoreMaster Products are manufactured in Fergus Falls, MN)

Ozark Boat Lifts

Ten-One year Limited Warranty

The manufacturer warrants to the original purchaser to replace or repair any defects in workmanship or materials of lift while under normal use and service for (1) year from the date of purchase, providing repair work is performed by manufacturer or its authorized agent. Galvanized tanks are warranted against material defects for (10) years. Warranty excludes transportation to and from service center. Any warranty, statutory or otherwise does not include replacement or repair of parts when damage is a result of accident, abuse or the elements. (Ozark Boat Lifts are manufactured in Mountain Home, AR)

 

Jet Docks

LIFETIME LIMITED WARRANTY

A. What is covered:
Any defect in material and workmanship from personal, normal household use in accordance with the Owner’s Manual, Instructional Supplements, and the Assembly and Installation Video.

B. For how long:
LIFETIME- for as long as you own your Jet Dock.

C. Who gets the Warranty:
This warranty is limited to the consumer who originally purchased the product.

D. Geographic Scope:
This warranty applies only to Jet Dock Systems, Inc. products purchased in the United States.

E. What we will do:
If your Jet Dock Systems, Inc. product is defective we will repair it, or at our option, replace it at no charge to you. If we repair your Jet Dock Systems, Inc. product, we may use new or reconditioned replacement parts. If we choose to replace your Jet Dock Systems, Inc. product, we may replace it with a new or reconditioned one of the same or similar design.

F. Limitations:
IMPLIED WARRANTIES, INCLUDING THOSE OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY (AN UNWRITTEN WARRANTY THAT THE PRODUCT IS FIT FOR ORDINARY USE), ARE LIMITED TO ONE YEAR FROM THE DATE OF PURCHASE. JET DOCK SYSTEMS, INC. WILL NOT PAY FOR: LOSS OF TIME; INCONVENIENCE; LOSS OF USE OF YOUR JET DOCK SYSTEMS, INC. PRODUCT OR PROPERTY DAMAGE CAUSED BY YOUR JET DOCK SYSTEMS, INC. PRODUCT OR ITS FAILURE TO WORK; ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES; OR ANY DAMAGES RESULTING FROM MISUSE OR MODIFICATION OF YOUR JET DOCK SYSTEM, INC. PRODUCT.

Some states do not allow limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages, so the above exclusions may not apply to you.

G. How to obtain warranty service:
To obtain warranty service for your Jet Dock Systems, Inc. product, you must provide proof of the date and place of purchase of the product.

1. Do-it-yourself service. Call Jet Dock Systems, Inc. toll-free at 1-800-JET-DOCK ( 1-800-JET-DOCK ( 1-800-538-3625 ) or 216.750.2257. Trained Jet Dock Systems, Inc. representatives will assist you in diagnosing the problem and will arrange to supply you with the required parts for do-it-yourself repairs, freight collect.

2. Service from authorized dealers. You also may obtain warranty service from Jet Dock Systems, Inc. authorized dealers. Please note that the listings of authorized dealers is subject to change without notice; we recommend that you verify the dealer’s status by calling Jet Dock Systems, Inc. at 1-800-JET-DOCK ( 1-800-538-3625 ) or 216.750.2257, before reaching any agreement on service. If warranty service is provided by an authorized dealer, Jet Dock Systems, Inc. will provide all required parts under warranty at no charge to you, but the dealers are independent business people and may render a bench or service call charge for their services. Jet Dock Systems, Inc. will not reimburse you or otherwise be responsible for those charges.

3. Return to Jet Dock Systems, Inc. You also may obtain warranty service by returning the product, freight prepaid to:
Jet Dock Systems, Inc.
9601 Corporate Circle.
Cleveland, Ohio 44125
1-800-JET-DOCK or
216-661-7707

Be sure to include your name, address, telephone number, proof of date and place of purchase and a description of the operating problem. After repairing, or at our option, replacing your Jet Dock Systems, Inc. product, we will ship it to your home at no cost to you for parts and labor, but you will have to pay a minimum of $5.00 for shipping and handling charges.

Your choice of any one of the above-described service options is your exclusive remedy under this warranty.

                                                                 
H. What this warranty does not cover:
This warranty does not cover the Tide Manager System*, aluminum support beam systems, bunk systems, keel deflection systems, pwc and turret winch cubes, airlift pumps and hoses, or wear plate systems for floatplane docks (which are considered replaceable parts), or items manufactured by other companies, such as dock boxes, fenders, lift ladders, boarding steps, winches, winch line or hook, combination locks or cables. However, Jet Dock Systems, Inc. will assign all available manufacturers warranties on such items. Jet Dock Systems, Inc will also (i) extend a 90-day warranty on the Tide Manager, (ii) a 10 year warranty on the aluminum support beams, (iii) a 1 year warranty on the airlift pump and hoses, (iv) a 5 year warranty on the wear plates for floatplane docks; (v) a one year warranty on winch cubes, bunk systems and keel deflection systems; all upon the terms and subject to the conditions set forth in this warranty. In addition, this warranty does not cover installation, commercial use, defects resulting from accidents, damage while in transit to our service location, or damage resulting from alterations, misuse or abuse, lack of proper maintenance, extreme tides, storms, or other acts of God, unauthorized repair or modification of the product, affixing of any attachment not provided with the product, or other failure to follow the Owner’s Manual.

*The term “systems” also includes applicable hardware, brackets, lines, attachment, sleeves and any other component associated with that system.

This warranty is the only one we will give you on your Jet Dock Systems, Inc. product, and it sets forth all our responsibilities regarding your Jet Dock Systems, Inc. product. There are no other express warranties.

I. State law rights:
This warranty gives you specific legal rights, and you may also have other rights, which vary, from State to State.

Copyright 2010 Super Duty Boat Docks & Lifts